BOOKING TERMS &
CONDITIONS
PAYMENT TERMS
-
Full payment is needed to secure the booking
​
Payment can be made by bank transfer or online payment platforms. All bank charges (commissions,
telex fees, etc) including the beneficiary's (PT Scuba Dive Trip Bali, Scuba Dive Trip Pte Ltd) must be borne by you. Melibe reserves the right to assume a cancellation is made by you on your reservation if the above payment terms are not fulfilled including partially paid bookings.
PAYMENT TERMS
The cancellation policy is final and non-negotiable.
Amendments or cancellations of confirmation of Melibe service and activity exchange must be made in writing to avoid misinterpretation and misunderstanding. Any amendment request to your reservation is subject to acceptance and/or availability by Melibe. If Melibe is unable to accommodate your request, the standard cancellation charges below shall apply. Unless otherwise stated in the sales literature, the following cancellation charges will be applied to each invoice.
30 Days or More
​
15 Days to 29 Days
14 Days or less including No Show
15% payment made or 0% if credited for rebooking
​
50% payment made or 0% if credited for rebooking
​
100% of all payment made
Before check-in, all changes to reservations/bookings are subject to availability and if any modification is requested, the new reservation/booking must the same or of greater value to the one already paid for. Any bank charges or third-party administration fees that may arise from any cancellation or amendment, including refunds shall be borne by the beneficiary
NON-TRANSFERABLE AND NON-REFUNDABLE POLICY
Services and activities are pre-booked and are non-transferable and non-refundable on a per-
person basis. This means during the guest's stay with us if one person does not want to join a dive or activity they cannot transfer their dive or activity to someone else or ask for a refund. We highly recommend travel/dive insurance to deal with harsh weather conditions and/or airline delays and/or medical disruptions to diving and other activities.
TRAVEL INSURANCE AND DIVE INSURANCE
Travel Insurance is mandatory for all guests staying in Melibe. If the guests are undertaking skin
and scuba diving activities, the insurance should provide coverage for scuba related injuries and
international evacuations in addition to other standard travel insurance policy coverage. The insurance policy should cover international emergency evacuations, trip cancellations, baggage loss, hospitalisations, medical treatments including hyperbaric recompression, etc. Melibe will not take any responsibility whatsoever for any expenses that may be incurred through lack of adequate or no insurance coverage undertaken by guests.